Lost it
My ThinkPad “died” last week in Singapore. Long story short, I plugged a projector in to do a pitch and it crashed my TP. Rebooted, tried to log in…started the process, then logged me out automatically. Tried going back to last good config, etc, etc, etc… Spent countless hours on the phone with support in Singapore, went to IBM Service Center in Singopore last Friday, no luck…went to IBM Service Center in Beijing on Monday…no luck.
The issue? After a bit of research, it turns out explorer.exe was not loading - needed to hack registry to fix. A lot more details on that, but am already stressed from this crap - so, if it happens to you, drop me an email & I’ll help you out.
With zero progress as of yesterday, I decided to attempt to roll a new TP myself…but, I cannot get an IBM/Lenovo imaged TP in China … the software downloads were failing.
After I ripped support a new one, again, I finally got put in touch with someone who knew what they were doing at IBM support in China. Went over this morning & was fixed in 30 minutes.
Glad that nightmare is over - now I have to dig through the almost 600 emails I’ve received over the last 6 days & migrate blackberry to new Lenovo email.
It’s times like this when I wish I was in Raleigh.
